Last updated: September 2026
These Terms of Service ("Terms") govern your access to and use of the RexaDesk software and related services (the "Service") operated by Confianza IT ("we", "us", "our"). By creating an account or using the Service you agree to these Terms.
You must provide accurate information when registering and are responsible for keeping your login credentials secure and for all activity that occurs under your account. You must be authorised to act on behalf of the business you register.
The Service is offered on free and paid subscription plans. Paid plans are billed in advance on a recurring basis (monthly or annually) through our payment providers. Fees are non-refundable except where required by law. We may change plan pricing with reasonable prior notice; changes take effect on your next billing cycle.
You agree not to misuse the Service, including by attempting to access it in an unauthorised way, disrupting its operation, uploading unlawful content, or using it to send unsolicited messages in violation of applicable communications and marketing laws. You are responsible for how you communicate with your own customers, including via WhatsApp and other channels.
You retain ownership of the data you and your customers enter into the Service. You grant us the limited right to host and process that data solely to provide and improve the Service. Our handling of personal data is described in our Privacy Policy.
We work to keep the Service available and reliable but do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or reasons beyond our control.
You may cancel your subscription at any time. We may suspend or terminate accounts that breach these Terms or that are used unlawfully. On termination you may request an export of your data for a reasonable period before it is deleted.
The Service is provided "as is". To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages, or for loss of profits, revenue, or data arising from your use of the Service.
We may update these Terms from time to time. Material changes will be notified through the Service or by email. Continued use after changes take effect constitutes acceptance.
Questions about these Terms can be sent to info@confianzait.com.